The operations partner for aesthetic clinics.
I run the business side of your clinic, the systems, the numbers, the admin and the compliance, so you can focus on your patients.
What I do
Most clinics do not need another pair of hands. They need someone to own the parts of the business the owner never gets to. That is the difference between an assistant and an operations partner.
An assistant waits to be told what to do. A partner works out what needs doing, builds the system for it, and keeps it running. I take the operational weight off you: I set up the tools, own the numbers, manage the routine, and give you a clinic that runs whether or not you are in the room.
You stay the clinician and the owner. I make sure the business behind you is organised, compliant and moving.
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The structures behind your clinic, built cleanly and tracked monthly. CRM, booking platform, patient records and a simple KPI view that tells you what is actually working, so decisions come from your numbers, not a feeling.
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Your brand kept consistent and compliant across everything you publish: templates, newsletters, website updates and reviews, all in one voice.
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The day-to-day running of the back office, owned end to end. Inbox, appointment reminders, follow-up sequences and the hundred small things that otherwise eat your week.
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Content prepared and automations set up to respond and route while you are with patients, without you having to think about it.
Not offered: day-to-day social account management, or live community replies.
Packages and pricing
Most clinics start with the full partnership, where I run the operations end to end. If you need less, or just a one-off fix, there are two smaller options below.
All rolling monthly, 30 days notice, no long lock-ins.
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From £1,000 per month.
I run your clinic's operations end to end: systems, numbers, admin and compliance, tracked and reported to you every month. For owners who want to hand the business side over and get their time back.
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From £450 per month.
One or two areas rather than the whole operation, for clinics that need less or want to start smaller.
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From £500.
A fixed-scope build, your systems, booking or reporting set up cleanly, that you then run yourself.
Compliance
Aesthetics is one of the most tightly regulated corners of the industry, and the advertising rules catch a lot of clinics out. I keep your marketing and your records the right side of them.
In the UK that means the ASA and CAP Code rules on advertising prescription-only treatments, including how you can and cannot talk about injectables online. In Australia it means the TGA and AHPRA rules on advertising prescription treatments and using patient testimonials.
Compliance is built into how I set things up, not bolted on afterwards, so you are not relying on luck or on spotting a rule change yourself.
FAQ
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No. A VA executes tasks you assign. I run your operations: I work out what needs doing, build the systems, own the numbers and keep it all moving. You get a partner, not another to-do list to manage.
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Yes. I work only with aesthetic clinics, so I know the booking patterns, the recall cycles, the compliance rules and the software the industry actually uses.
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I work with clinics across the UK and Australia. The work is remote and the systems are online, so location does not get in the way.
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A discovery call. We talk through where your clinic is leaking time and money, and I tell you honestly what I would fix first and whether I am the right fit.
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No. Retainers are rolling monthly with 30 days notice.
Testimonials
"I came to Kikka with a vision for a members' programme and no real capacity to build it. She became the operational layer between my strategy and the day-to-day, starting with my own numbers: she turned four years of booking data into a clear growth roadmap and showed me exactly where my revenue comes from. Then she built the membership with me from the ground up: the tiered structure, the landing page, the client invitation lists, the booking and payment workflow, a full set of terms, and everything we need on launch day.
What sets her apart is that compliance is never an afterthought. Every piece of public-facing content is built to the letter of the advertising rules, and she raises risks before they become problems, not after.
Beyond the membership, she handles hiring documents, website updates and systems too. I no longer think about the operational side. That is exactly the point. Kikka runs it."
Charlotte Lyon, Registered Nurse and Founder, LYON Medical Beauty Clinic
"I am a nurse first, and running two clinics leaves little time for the business side. Kikka took our website in hand and rebuilt it properly: restructured around Face, Body and Skin, full pages for our newer treatments, a refreshed team page with new photography, clearer booking calls to action, an easier contact page, and six new local search pages so patients around Whitley Bay actually find us.
What I value most is that she protects me on compliance. She flags any risks, proposes the fix, and leaves the clinical call with me.
Next we are working on a membership programme and my academy model. Having someone reliable own this behind the scenes has taken real pressure off."
Barbara Foggo, Registered Nurse and Founder, Face Facts Aesthetics
Let's take the business side off your plate.
Tell me a little about your clinic and what is on your plate right now, and I will come back to you with where I would start.